General Frequently Asked Questions

What products does First Choice Feeders offer?

We offer a wide range of high-quality feeders and feeding supplies for various animals, including reptiles, birds of prey, and exotic animals.

How can I place an order?

You can place an order directly through our website by adding items to your cart and proceeding to checkout. Alternatively, you can email us at firstchoicefeeders@gmail.com to place an order.

What payment methods do you accept?

We accept all major credit cards and cash at reptile expos. For bulk orders or special payment arrangements, please contact our sales team.

What is your return policy?

We do not accept returns due to bio-security concerns. For more information, see our Shipping & Terms page.

How long will it take to receive my order?

Orders are typically processed within 1-2 business days. Shipping times vary based on your location. Overnight shipping is available upon request, contact firstchoicefeeders@gmail.com to inquire.

Can I track my order?

Yes, once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your package online.

Do you offer bulk discounts or wholesale pricing?

Yes, we offer bulk discounts and wholesale pricing for large orders. Please contact us at firstchoicefeeders@gmail.com for more information and a customized quote.

What if the product I want is out of stock?

Contact our customer service team to find out about expected restock dates or suitable alternatives.

How can I stay updated on new products and promotions?

Sign up for our newsletter at the bottom of our homepage to receive updates on new products, promotions, and exclusive offers.

Can I change or cancel my order after it has been placed?

If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet been processed or shipped.

Didn't find the answer you're looking for?
Feel free to reach out to our customer service team at firstchoicefeeders@gmail.com. We're here to help!